I’ve changed my mind how can I return my item?

We do accept returns within 30 days from the date of purchase. Unfortunately, if more than 30 days have elapsed, we are unable to offer a full refund or exchange.

To qualify for a return, items must be unused, in the same condition as received, and returned in their original packaging.

Shipping your return

You will be responsible for covering the shipping costs associated with returning your item. Please note that shipping costs are non-refundable.

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.

To arrange a return, please contact us at info@wmdsculpture.co.uk to obtain the appropriate return address.

Receiving your refund

Once your return has been received and inspected, we will notify you via email to confirm receipt of the item and to inform you of the approval or rejection of your refund.

If your refund is approved, it will be processed promptly. A credit will be applied to your original method of payment within 7–10 business days.

Late or missing refunds

If you have not received your refund after 10 days firstly, please re-check your bank account. Then contact your credit card provider, as it may take some time for the refund to be officially posted. You may also wish to contact your bank, as processing times can vary.

If you have completed these steps and still have not received your refund, please contact us at info@wmdsculpture.co.uk for further assistance.

Exchanging your item

We are able to offer exchanges for items of equal value. If the replacement item is of higher value, the difference will need to be paid by the customer.

Customers are responsible for covering the shipping costs associated with returning items. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items. Please note that return shipping costs are non-refundable.

To arrange an exchange, please contact us at info@wmdsculpture.co.uk.

My items arrived damaged

If your item is damaged during delivery, please send us photos of the damage and a replacement will be arranged, We will also arrange collection of the damaged item. Please contact us at info@wmdsculpture.co.uk for assistance.

I have more questions

For any further questions regarding refunds and returns, please contact us at info@wmdsculpture.co.uk.