At WMD Sculpture, all pieces are handmade to order. We take great care in crafting and packaging each item to ensure it meets our quality standards before dispatch.
Processing Times
As each item is handmade to order, please allow 2–4 weeks for production and processing before dispatch. During busy periods, processing times may be slightly longer. If there are any significant delays, you will be notified.
Shipping Times
Delivery times may vary depending on your location and the shipping method selected at checkout:
- UK Orders: Typically 2–5 working days after dispatch
Please note that these are estimated delivery times and may vary depending on courier/pallet services.
Shipping Costs
Shipping costs are calculated at checkout based on your order size, weight, and delivery location. Any applicable fees will be clearly displayed before completing your purchase.
Delivery Issues
If your order has not arrived within the expected timeframe, please first check any tracking information provided. If you need further assistance, contact us at:
Damaged or Lost Items
If your item arrives damaged during transit, a replacement will be arranged and the damaged item will be collected where necessary. Please contact us as soon as possible so we can resolve the issue.
If your order appears to be lost in transit, please contact us so we can investigate with the courier service.
Returns and Exchanges
Please see our Refund & Returns Policy.
Incorrect Address
Please ensure all delivery details are entered correctly at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at: